Return & Refund Policy

At Ganpati kariyana store, we want to ensure you're completely satisfied with your grocery shopping experience. This policy outlines the guidelines for returning items and receiving refunds.

General Return Window:

  • You can return most unopened, non-perishable items within 2 days of delivery for a full refund.

Reasons for Return:

We accept returns for the following reasons:

  • Damaged or defective items
  • Incorrect items received (wrong product or missing items)
  • Expired products

How to Return an Item:

  1. Contact our customer service team by phone at 8076634257/9315357030 within 2 days of receiving your order.
  2. Repack the item securely in its original packaging, if possible.
  3. Arrange for the return shipment to our designated address.

Refunds:

  • Once we receive your returned item and verify it meets the return conditions, we will issue a full refund for the purchase price, excluding any original shipping costs.

Exceptions and Additional Information:

  • We reserve the right to limit returns or refuse refunds for items that do not meet our return policy guidelines or show signs of wear or use.
  • For damaged or incorrect items, we may offer a replacement or store credit at your discretion.
  • Please note that original shipping costs will not be refunded unless the error was on our part.

We encourage you to review this return and refund policy thoroughly before placing your order. If you have any questions, please don't hesitate to contact our customer service team.

By placing an order on Ganpati kariyana store, you agree to the terms of this return and refund policy.